Privacy Policy

Who we are

Maine Wilson Ltd ("we", "us") is a company registered in England & Wales, based in Leeds, West Yorkshire. We provide business analysis, bespoke software development, automation and related consultancy services. For the purposes of UK data protection law, we are the data controller of the personal data described in this policy.

You can contact us about this policy or your data at any time:germaine@mainewilson.com · +44 7759 804114

What we collect

When you submit the contact form on this website, we collect the information you choose to give us:

• Your name and business name
• Your email address and phone number
• What you need help with, your current systems and budget range
• Your preferred contact method
• Anything else you include in your message

If you email or call us directly, we keep the details you share so we can respond and manage our relationship with you.

How we use it

We use your information to:

• Respond to your enquiry and arrange a fit call if you ask for one
• Prepare proposals and deliver work you engage us for
• Keep appropriate records of our client relationships and meet our legal, tax and accounting obligations

Our lawful basis is our legitimate interest in responding to business enquiries and running our consultancy, and — where you become a client — taking steps towards or performing a contract. We do not use your enquiry details for unrelated marketing, and we do not sell or rent your data to anyone.

Where it's stored and who sees it

Contact form submissions are sent to our internal CRM, hosted on servers in the EU. Access is limited to Maine Wilson Ltd. We use a small number of service providers to run the business — for example email delivery (Brevo) and hosting — who process data on our behalf under contract and only as instructed.

Spam protection (reCAPTCHA)

The contact form is protected by Google reCAPTCHA, which analyses behaviour to distinguish genuine submissions from spam. This involves Google collecting hardware and software information (such as device and application data) and sending it to Google for analysis. Use of reCAPTCHA is subject to theGoogle Privacy Policy andTerms of Service.

Cookies and analytics

This website does not set analytics or advertising cookies and does not track you across the web. The only third-party scripts are the reCAPTCHA protection described above.

How long we keep it

We keep enquiry details for as long as needed to handle your enquiry and for a reasonable period afterwards in case of follow-up. If you become a client, we retain records for the duration of the engagement and afterwards as required for legal, tax and accounting purposes. When data is no longer needed, it is deleted or anonymised.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected
• Ask for your data to be deleted, or for its use to be restricted
• Object to processing based on legitimate interests
• Receive your data in a portable format

To exercise any of these rights, email germaine@mainewilson.com. We aim to respond within one month.

If you're unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113 — though we'd always welcome the chance to put things right first.

Changes to this policy

We may update this policy from time to time — for example if the way we handle data changes. The version on this page is always the current one, with the date shown at the top.