Maine Stream Consulting was founded to bridge the gap that causes most software projects to fail — the gap between what businesses actually need and what gets built.
I've spent over 15 years working as a Business Analyst across public sector, utilities, health, retail and small business transformation. In that time I've seen the same problems appear repeatedly: organisations running on spreadsheets they don't fully trust, processes that rely on individual knowledge rather than system logic, and data that exists but can't be used.
I started Maine Stream Consulting because the gap between business need and technical delivery is where most projects fail — and closing that gap is where I work best. I'm not a developer who learned to ask questions, and I'm not a consultant who produces reports. I'm someone who understands operational reality and can translate it into systems that work.
The businesses I work with are typically SMEs, charities and growing teams who need something more than generic software offers but don't have the budget or appetite for a large consultancy. They need clear requirements, honest advice, practical delivery and a system they can actually use — not a proof of concept that disappears into a drawer.
Maine Stream Consulting is based in Leeds. We work with clients across Yorkshire and the UK, remotely and in person.
These aren't values we put on a website and then ignore. They're the things that explain why some projects deliver real value and others don't.
Every good system starts with a proper understanding of the problem. We invest time in requirements gathering because building the wrong thing, faster, is not progress. Most failed projects don't fail because of bad technology.
The people using your system understand their business better than any consultant. Our job is to translate that knowledge into requirements, not to overwhelm with technical terminology. If you can't follow the conversation, something is wrong.
Generic software assumes a generic business. Your operation has specific processes, specific users and specific constraints. Systems that ignore this create friction. Systems built around it create value.
The measure of a good system is not the technology it uses — it's whether the people who need to use it actually do. We build for usability and reliability, not to showcase technical complexity.
15+ years of business analysis across a wide range of sectors means we arrive with context, not just questions.
Customer lifecycle management, compliance tracking, field operations and operational data systems.
Secure client management, case tracking, referral pathways and GDPR-compliant data handling.
Requirements analysis, process mapping and system design for local government and public services.
Order management, stock integration, customer data and operational reporting.
Membership management, case management, donor tracking and reporting for funders.
Client portals, document management, time tracking and business intelligence for small firms.
A discovery call is the right place to start. We'll talk through your current situation, where the friction is, and whether a bespoke system makes sense for your organisation.
